William Stredwick

Senior Vice President and General Manager, Global Network Services – North America, American Express

William Stredwick is Senior Vice President and General Manager of the Global Network Services (GNS) North America business unit at American Express. The business unit establishes partnerships with major financial and non-financial institutions to develop and issue American Express branded charge and credit cards on the company’s Global Merchant Network. In this role, Will leads the high-growth U.S. business, providing strategic vision and leadership for the GNS business across the U.S. that assesses, negotiates, implements and manages relationships with banks and other partners, including Wells Fargo, US Bank, USAA and Macy’s. In 2018, Will expanded his role to include leading pricing and strategy globally for GNS and the Pre-Paid business in the U.S. and Canada. Previously, Will ran New Product Development for American Express Europe where he developed and launched over 100 new products across 10 markets including American Express’s first full revolving cards in Europe, first affinity products, both the Blue card and black Centurion card across the region, multiple major airline co-brands, small business services, Internet servicing, the first Amex chip cards and multiple premium and super premium products driving phenomenal growth across the continent. Will has a joint honors degree in Economics and Politics from Leeds University.

H. West Richards

Executive Director, American Transaction Processors Coalition

H. West Richards has spent the last 25 years of his diverse career in both the public and private sector. In early 2014, he co-founded the American Transaction Processors Coalition (ATPC), along with Robert Green. The mission of the Coalition is to protect, preserve and promote the interests and advancement of the Transaction Processing industry. This also includes working with both the private and public sector to create economic development opportunities for the industry which has a high concentration of enterprises in Georgia. West is responsible for federal, state and local government relations, public affairs, community affairs, university relations and economic development. West took courses at Youngstown State University and earned his B.S. in Public Policy and Management, with a minor in Information Systems, from Carnegie Mellon University in Pittsburgh.

Shi WenChao

President, China UnionPay Co., Ltd

Shi Wenchao has long been engaged in managing financial markets and conducting macro-economic analysis and research. From 2007 to 2013, as Secretary-General of NAFMI, he led NAFMI to achieve leapfrog development of Chinese interbank debt market. He took the position of President of China UnionPay Co., Ltd in August 2013. Since then, he has been committed to building an open and comprehensive payments platform and a brand with global prominence to ensure robust growth of Chinese payments industry. Mr. Shi is a senior economist in China and a mentor of graduate program students. He has a doctorate degree in economics.

Diane Offereins

EVP, President, Payment Services, Discover Financial Services

Diane E. Offereins was named executive vice president, payment services in 2008 with responsibility for Discover Network, PULSE and Diners Club International. She was executive vice president and chief technology officer from 1998 to 2008. She has overseen the PULSE Network since 2006. From 1993 to 1998, Diane was at MBNA America Bank, most recently as senior executive vice president. She holds a Bachelor of Business Administration degree in accounting from Loyola University.

Hannah Fitzsimons

President & General Manager, Elavon Europe

Hannah Fitzsimons is the President and General Manager of Elavon Europe. She is currently responsible for the revenue and growth of Elavon across Europe and its 2,400 employees across the UK, Ireland, Germany, Norway, Sweden, Poland and Spain.

During her fourteen years at Elavon, Hannah has progressively taken on more responsibility, from her first role as Head of International Corporate Sales in 2005, becoming Head of Sales in Europe in 2012 and Managing Director UK & International Corporate in January 2016. She began her career at NatWest and Citibank prior to joining Elavon.

Hannah also served as a board member of the UK Finance subcommittee and is currently a member of Visa’s UK Council. In 2020, she was named to Payments Source Most Influential Women in Payments list.

Hannah holds a Bachelor of Science in economics and politics from London Metropolitan University and is based in London.

Jim Johnson

Executive Vice President, Head of Americas Payments and Wealth, FIS

Jim Johnson is the Executive Vice President of the Americas Payments and Wealth division within FIS. He is an accomplished business executive and charismatic leader with over 25 years in the financial technology industry.

Among Jim’s many responsibilities, he oversees the strategic direction, profitability, day to day operations and long-range growth of the company’s Payments and Wealth division. The business has thrived under his leadership, with its highest growth rate in the division’s history.

Formerly at FIS, Jim served as Chief Operating Officer of the Payments division and the Senior Vice President in charge of strategy and integration for the Payment division. Prior to that he led the Issuing business and served as the financial controller of Metavante.

Prior to joining FIS in 1998, Jim spent five years with the Benefit Consulting Company, then known as Hewitt (purchased by AON), managing 401K systems for Fortune 300 companies. He holds a master’s degree in business administration from Marquette University’s School of Business and a bachelor’s degree in electrical engineering from the University of Michigan.

Rob Morris

Senior Vice President, Strategic Partnerships, Fiserv, Inc.

As the Senior Vice President of Strategic Partnerships, Rob is responsible for building and maintaining relationships with key industry channel partners. Before joining Fiserv, Rob was the Senior Vice President of Client Development for Citi Cards from 2007 to 2009. His responsibilities incorporated the full scope of general management for Specialty Retail portfolios within the partnership group. This encompassed both co-brand and private label products for P&L, marketing, risk management, pricing, customer service and partnership relationships for the portfolios. Customers included Staples, Dell, The Children’s Place, J.Jill, and Fred Meyer. From 2004 to 2007, Rob served as the Senior Vice President and General Manager for the Co-brand relationships for U.S. Bank—the fourth largest bank in the nation—and was responsible for the end-to-end management of the Co-Brand Division. This included P&L accountability, product management, marketing and partner relationships. Partners included Northwest Airlines, Harley-Davidson, Gymboree, Recreational Equipment Inc. (REI) and Korean Airlines. The division represented $400 million in Customer Net Revenue, approximately $25 billion in purchase volume, and $3.5 billion in assets. Prior to his role at U.S. Bank, Rob held a variety of senior management positions at American Express, Bank of America, MasterCard, and Infospace. Rob holds a B.S. in Accounting from Illinois State University and an M.B.A. from the University of Phoenix.

Emily Reid

Partner, Hogan Lovells

Over 30 years, Emily has built a reputation for delivering innovative ideas and solutions to Fintech companies and established players. She has extensive experience in the law, regulation, payment schemes and other infrastructure that apply to the fast-moving payments, consumer finance, merchant acquiring and banking industries. Emily is working increasingly on projects where technology is disrupting the traditional relationships between banks and their customers, increasing competition and creating new products and where Blockchain will drive further change, not just to crypto-currencies. She is ranked in band 1 (and as a star performer) in the Directories for payments and consumer finance. Emily has held a number of leadership roles within Hogan Lovells. She’s served two terms on the Global Board (including one term pre-combination), as a Group Manager and co-chair of Hogan Lovells Citizenship Programme and the Implementation Committee. Her focus is currently on innovation within clients and within Hogan Lovells (most recently the launch in July 2017 of Hogan Lovells Regulatory Consulting). Emily is on Business in the Community’s Community Leadership team and a governor of Westminster School.

Sara Castelhano

EMEA Head of Core Cash Product, Treasury Services, JP Morgan

Sara Castelhano is a Managing Director at J.P. Morgan and the Head of Payments and FX Product for Europe, Middle East and Africa (EMEA) within the Wholesale Payments business. She has end-to-end Product Management responsibilities for EMEA payments, FX, Post Office Card Accounts and is accountable for the provision of Transaction Banking products in 13 countries across Europe, Middle East and Africa in support of clients globally.

Over the past decade, Sara has worked in a variety of Product Management roles, supporting various product sets across wealth management, retail banking and transaction banking.

Sara is an active industry participant, representing J.P. Morgan across the global payments industry. She represents J.P. Morgan at various external speaking engagements and is recognized as a thought-leader in Transaction Banking.

Sara has also been featured in various industry publications, including a recent article on The Women Driving J.P. Morgan’s EMEA Push-Transaction Banking, featured in The Banker Magazine.

Sara has a Bachelor of Arts Degree with a major in Management and concentration in Marketing and Communications from Manhattanville College in Purchase, New York.

Yasemin Bedir - P20

Yasemin Bedir

EVP, Account Management Processors & Community Institutions

Yasemin Bedir joined MasterCard in 2007 and since then she worked at different roles; Senior Account Manager, Head of Sales for the region. Before joining MasterCard she was working as Head of Acquiring at HSBC and before HSBC she worked for Garanti Bank which is the leader or the market, she was the project manager for leading card/loyalty programs in the country. She started her career as a management trainee at the leading retail banks and worked at different roles from marketing to product management. Currently, Yasemin is Executive Vice President, Account Management and is responsible for managing the Independent Bank and Credit Union segments.


Yasemin is a believer of diversity initiatives and leads MasterCard Women Leadership Network globally and founder of PWN (Professional Women Network) in Turkey.

John Hutton

P20 Chairman.

John Hutton is the Independent Chairman of P20, having taken up the post in October 2019. John joined the board in 2018 whilst serving as Director of Payments and Payments CIO for Nationwide Building Society, the world’s largest mutual banking institution. John has also held such roles as Director of Payments UK and Europe for Barclays Bank plc and Director of Payments and Sanctions with Absa Bank – part of the Barclays Africa group, based in Johannesburg.

John has served as a board member of the Payment Product Services Board with UK Finance, board member for UK Open Banking and has also been a Board Director of the Faster Payments Scheme.

John is also Chair and Trustee of the UK national charity Streetscene.

Philip McHugh

Executive Director and CEO, Paysafe Group

Philip McHugh has extensive experience of the global banking and payments industries and an executive leadership career spanning more than 20 years.   He joined Paysafe from TSYS, a leading global payments provider, where he was responsible for heading up their merchant solutions division.  During his time at TSYS, Philip played an instrumental role in growing TSYS’ overall revenues and profits by over 30%.  Prior to TSYS, Philip spent over ten years working for Barclays in London where he held several senior roles, including Global CFO of Barclaycard and CEO of Barclaycard Business Solutions.  Whilst at Barclays, Philip oversaw various growth initiatives including the rapid expansion of the US business, the transformation of the UK payments businesses through new platform investments and the introduction of virtual credit card and contactless solutions, ultimately helping Barclaycard regain its position as the number one card issuer in the UK.  Prior to Barclays, he spent ten years with Citi (formerly Citigroup) working in both Latin America and the U.S.  He has a Bachelor of Arts degree from Emory University in Atlanta, Georgia, and an MBA from the University of South Carolina.

Marion King

Director of Payments, NatWest

Marion has extensive experience across the financial services industry. She joined NatWest in January 2015 from MasterCard where she was the President of the UK & Ireland markets, where she ran the end-to-end business. In this role, she was responsible for growing the business and creating a world beyond cash through an innovative approach to everyday Payments, including emerging technologies such as contactless and mobile. Marion worked closely with both the European Council and the European Payments Council throughout her time at MasterCard. Prior to joining MasterCard, Marion was the CEO of VocaLink, She held this role from 2002 and her leadership transformed VocaLink from a domestic back-office Payments supplier (BACS), to a commercial international transactions specialist offering multiple services. Marion built and delivered Faster Payments, merged the business with LINK ATM and ran the end-to-end business across the three schemes (BACS, Faster Payments and LINK). Previously, Marion held global leadership roles in Reuters, spanning a 14 year period in Europe and Asia. Her roles included Managing Director East Asia and Managing Director for Global FX Transaction Services. Marion is a Trustee of the MS Society and a non-executive director of VocaLink. She previously held non-executive roles with the Low Carbon Contracts Company, a government owned organization playing a key role in delivering Electricity Market Reform; Fastmarkets Ltd and Women in Banking and Finance. She is a Freeman of the City of London.

Steve Ledford

Senior Vice President, Product and Strategy, The Clearing house

Steve Ledford works with payments leaders on strategic issues facing financial institutions and leads initiatives to address them, including the RTP® network.

Prior to joining The Clearing House, Mr. Ledford was a partner with Novantas, a financial services consulting firm. Before that he was a leader in McKinsey’s global payments practice, and was President of Global Concepts, a consulting and research firm specializing in payments and cash management.

Mr. Ledford is a graduate of Wofford College with a BA in Economics.

Darren Parslow

Senior Vice President, Processing and Partner Solutions, Visa Inc.

Darren Parslow is Senior Vice President, Processing and Partner Solutions at Visa, Inc. In this role, Parslow manages Visa’s global acquiring and issuer processing business as well as DPS, Visa’s whollyowned issuer processor in North America. He also oversees processor and partner relationships focused on digital, prepaid and emerging products globally. Since joining Visa in 2003, Parslow has held various leadership positions across the company, managing the global processing businesses, global commercial solutions organization, client services in North America, and Japan country management. Prior to Visa, Parslow served as senior engagement manager for Financial Institutions Consulting, a management consulting practice focused on developing strategies in commercial banking, corporate finance and card payments. Prior to FIC, he was at Citibank in commercial business banking management. Parslow received his Bachelor of Science and Economics in multinational management from the Wharton School of Business and a Bachelor of Arts in international relations from the University of Pennsylvania. He and his family live in New York City.